Dua Tour Booking System
Bookings, departures, the tour day and resellers for tour and boat-trip agencies.
Your own branded booking website and a booking desk for the whole team: tours with options and seat limits, QR tickets scanned at boarding, bad-weather cancellations in one press, hotel resellers, reports and online payments. No commission on bookings, ever.
Features
What you get with Dua Tour Booking System.
Your own booking website
A fast, branded website with your tours, photos, a calendar showing the seats left, a blog and your own domain.
Example
A couple in Munich books the Ksamil boat trip for Thursday 09:30 on your site, in English, and has the QR ticket in their inbox a minute later.
Departures and seats
Weekly departure times per option, seats or boats per departure, seats kept for your desk, an online cut-off, closed dates and extra departures, with no overselling.
Example
The 09:30 boat has 40 seats: 4 are kept for the kiosk, online sales stop an hour before, and a full departure simply shows as sold out.
Booking desk
Phone and kiosk bookings in seconds, payments and refunds by cash, card or bank, moving a booking, and a 07:00 email with the day's departures.
Example
A walk-in at the port: choose the 13:30 departure, 3 adults and 1 child, take €105 in cash and print the ticket.
The tour day
The passenger list on the phone with what each customer still owes, QR ticket scan at boarding, and Complete departure to mark who came.
Example
At the pier the guide scans 22 tickets: green means welcome on board, with €30 to collect from the last family.
Bad weather
Close a departure for wind or rough sea and cancel its bookings in one press: every customer is told by email (and SMS with the add-on) and paid customers are marked for refund.
Example
Strong wind tomorrow: close the sunset cruise, and its 14 customers are told before you finish your coffee.
Hotels & resellers (add-on)
Hotels, cruise desks and street sellers get their own sign-in, sell from your online seats with their commission, and receive a monthly statement by email.
Example
Hotel reception books 4 people for tomorrow's boat: their 15% is kept on the booking and the month's PDF statement is sent on the 1st.
Online payments
POK Pay and PayPal straight into your own accounts, or pay on the day for the tours you choose; unpaid online bookings free their seats after 30 minutes.
Example
A customer pays with POK: the booking is confirmed at once and the money is in your POK account, not ours.
Reports
Revenue, people, how full the departures were and what is still to collect, by tour, option, channel and reseller, with Excel downloads on Pro and a monthly email.
Example
The 1st of the month: last month's revenue, people and departure fill rate in your inbox, compared with the month before.
Overview
How it helps your team.
Everything a tour, boat-trip or activity agency needs, from the first website visit to the customer stepping on board.
Your agency is created automatically as soon as you subscribe: we email you a sign-in link and a step-by-step guide. Add your logo and colours, your tours with their prices and departure times, and start taking bookings the same day. Customers book in minutes on your own website, in Albanian, English and more, and get a ticket with a QR code; your team books phone and kiosk customers, scans tickets at boarding and closes a departure for bad weather with one press, telling every customer. We never take a commission on your bookings.
Try the live demo first: it is reset every night, so feel free to explore.
How you start
Up and running in three steps.
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1
Choose a plan and pay
Pay online with POK Pay or PayPal, monthly or yearly. Not sure yet? Try the live demo first: no account needed.
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2
Your system is ready
It opens on its own address within minutes, and a guided set-up takes you through your details, team and website.
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3
Invite your team and go live
Each person gets their own sign-in and role. Connect your own domain when you are ready; we help you with every step.
Your data is yours.
Download everything at any time, in Excel with all your files. Nightly encrypted backups, two-step sign-in, every business kept apart.
Plans
Choose your plan.
All plans include managed hosting, SSL, daily backups and updates. The price you see is the price you pay.
Starter
Dua Tour Booking System€29.00 / month
Billed monthly · cancel any time
€290.00 / year
€24.17 per month, billed yearly
- Up to 10 tours and 3 staff accounts
- Your own booking website and domain, Albanian and English
- Booking desk, QR tickets and boarding scan
- Bad-weather cancellations with one press
- Summary report and 07:00 daily email
- Grow with add-ons: tours, staff, online payments, resellers, SMS and more
- No commission on bookings
- Standard support
- 3 h of support tickets a month included, then €45.00/h
- 6 h of support tickets a month included, then €45.00/h
Pro
Dua Tour Booking System€99.00 / month
Billed monthly · cancel any time
€990.00 / year
€82.50 per month, billed yearly
- Unlimited tours and staff accounts
- Online payments with POK Pay and PayPal included
- Abandoned-booking recovery and review requests included
- All reports with Excel downloads
- Everything in Starter
- Priority support, with changes made for your business
- 3 h of support tickets a month included, then €45.00/h
- 6 h of support tickets a month included, then €45.00/h
Add-ons
Start small and add only what you need, any time, from your account. Each add-on is billed with your plan and can be cancelled on its own.
Extra tours
+10 extra tours
€9.00 per month €90.00 per year
Extra tours
Unlimited tours
€19.00 per month €190.00 per year
Extra staff accounts
+5 extra staff accounts
€9.00 per month €90.00 per year
Online payments
Deposits paid online with POK and PayPal
€15.00 per month €150.00 per year
Hotels & resellers
Hotels and sellers sell your tours with their own sign-in, commission and monthly statements
€19.00 per month €190.00 per year
SMS to customers
Booking confirmations by SMS (your own Twilio account)
€9.00 per month €90.00 per year
Abandoned-booking recovery
Customers who stop before paying get a link to finish, your team an alert
€9.00 per month €90.00 per year
Review requests
Customers asked for a Google or TripAdvisor review after the tour
€9.00 per month €90.00 per year
Full reports
Sales, fill rate and channels with Excel downloads and a monthly email
€9.00 per month €90.00 per year
Need more users, a custom feature or an on-premise installation? Ask for a custom quote.
More solutions
Works well alongside.
Dua eShop
Your online shop, your showroom and your stock in one system.
Dua Repair Service Shop
Your repair service, your shop and your online store in one system.
Dua Real Estate System
Your agency website and listings office, ready the day you subscribe.
Start with Dua Tour Booking System today.
Tell us about your project or start with a ready-made platform. We reply within one business day.