Dua Repair Service ShopRepair shop software Albania
Your repair service, your shop and your online store in one system.
Repairs from intake to hand-back, customers and their devices, products and stock, sales, the cash drawer and purchasing, and your own online store, for phone and computer repair shops.
Features
What you get with Dua Repair Service Shop.
Repairs
Every repair from intake to hand-back, with its status always clear.
The repair's page
Work, parts, diagnosis and history of each device in one place.
Tracking for customers
Customers follow their repair online and approve the price, without calling you.
Customers and devices
Every customer with their devices and their repair history.
Products and stock
Parts and products with stock that is always right.
Sales in the shop
Fast sales at the counter, paid now or later.
Cash drawer
Close the day in a minute, with the difference kept.
Purchasing
Suppliers, the order list and their bills, with what you owe.
Your online store
An online store for your products, with orders and payment.
Trade-ins
Customers offer their old device; you pay cash or give store credit.
Reports
Revenue, profit and repairs at a glance, ready for Excel.
Technician bonuses
A share of each repair's profit for the technician who did it.
Overview
How it helps your team.
Everything a phone or computer repair service needs, and the shop and online store next to it, without paper tickets and spreadsheets.
Choose the package you need: the repair service only, the service and the shop, or the service, the shop and the online store. Your company is created automatically as soon as you subscribe: we email you a sign-in link and a step-by-step guide. There is nothing to install.
Try the live demo first: it is reset every night, so feel free to explore.
How you start
Up and running in three steps.
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1
Choose a plan and pay
Pay online with POK Pay or PayPal, monthly or yearly. Not sure yet? Try the live demo first: no account needed.
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2
Your system is ready
It opens on its own address within minutes, and a guided set-up takes you through your details, team and website.
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3
Invite your team and go live
Each person gets their own sign-in and role. Connect your own domain when you are ready; we help you with every step.
Your data is yours.
Backups kept away from the main server, two-step sign-in, every business kept apart. When you leave, we give you a copy of your data.
Plans
Choose your plan.
All plans include managed hosting, SSL, daily backups and updates. The price you see is the price you pay.
Service
Dua Repair Service Shop€29.00 / month
Billed monthly · cancel any time
€290.00 / year
€24.17 per month, billed yearly
- Repairs, customers and devices
- Customer tracking and price approval
- 3 users and 1 location
- Grow with add-ons: SMS, WhatsApp, AI assistant, QuickBooks
- Standard support
- 3 h of support tickets a month included, then €45.00/h
- 6 h of support tickets a month included, then €45.00/h
Service + Shop
Dua Repair Service Shop€49.00 / month
Billed monthly · cancel any time
€490.00 / year
€40.83 per month, billed yearly
- Everything in Service
- Shop sales, products and stock
- Cash drawer and purchasing
- Full reports with Excel downloads
- 10 users and 1 location
- Standard support
- 3 h of support tickets a month included, then €45.00/h
- 6 h of support tickets a month included, then €45.00/h
Service + Shop + Online
Dua Repair Service Shop€79.00 / month
Billed monthly · cancel any time
€790.00 / year
€65.83 per month, billed yearly
- Everything in Service + Shop
- Your online store with orders and customer accounts
- Repair requests from your website
- 10 users and 1 location
- Priority support
- 3 h of support tickets a month included, then €45.00/h
- 6 h of support tickets a month included, then €45.00/h
Add-ons
Start small and add only what you need, any time, from your account. Each add-on is billed with your plan and can be cancelled on its own.
Online payments
Customers pay their online orders with POK Pay and PayPal
€15.00 per month €150.00 per year
Shop extras
Trade-ins, business quotes, product comparison, back-in-stock alerts and a Google Shopping feed on your online store
€12.00 per month €120.00 per year
AI assistant
A repair from a short note, a supplier's bill from a photo, and product details, photos and documents from the web: 150 uses a month, or unlimited with your own Anthropic key
€9.00 per month €90.00 per year
SMS to customers
Repair and order updates to customers by SMS (your own Twilio account)
€9.00 per month €90.00 per year
WhatsApp messages
Repair and order updates to customers on WhatsApp (your own Meta account)
€9.00 per month €90.00 per year
Extra AI uses
+100 AI assistant uses a month
€9.00 per month €90.00 per year
Need more users, a custom feature or an on-premise installation? Ask for a custom quote.
Questions
Questions about Dua Repair Service Shop.
Can't find your answer? Send us a message and we will get back to you within one business day.
Online software for phone and computer repair shops, built by TeamByte: repairs, customers and devices, stock, sales, the cash drawer and an online store in one place.
Yes. Customers get a tracking link, see the status, approve the price online and are told when the device is ready.
Three packages that build on each other: Service, Service + Shop and Service + Shop + Online, paid monthly or yearly, with add-ons as needed. The prices are in the plans on this page.
Yes. The live demo is at repair.teambyte.al, a fictional repair shop reset every night.
More solutions
Works well alongside.
Dua eShop
Your online shop, your showroom and your stock in one system.
Dua Real Estate System
Your agency website and listings office, ready the day you subscribe.
Dua Tour Booking System
Bookings, departures, the tour day and resellers for tour and boat-trip agencies.
Start with Dua Repair Service Shop today.
Tell us about your project or start with a ready-made platform. We reply within one business day.